ISP - HomeNet
Back to the ISP page.
Service: Internet UNLIMITED 1000
site switches: Waystream ASR6026,
Links
Genexis - Platinum 6840, HomeNet, GlobalConnect driftsmeldinger, IPv6 prefix delegation on FreeBSD router, FreeBSD forums Configuration of IPv6, FreeBSD IPv6 router on Time Warner Cable, FreeBSD home router IPv6,
local links
firewall - XH61V and HP Pavilion 590, core switch: GS-1900-24E,
History
2024-07-15: at 18:08 or so, my services start working again. At 18:23 I get the text messages from GC (4 of them) telling me that the service has been restored.
2024-07-15: at 12:39 and 13:56, more text messages; fault finding in progres, no estimated time to restored service. But they claim "a couple of hours". The message on the "driftsmeldinger" page (GC doesn't call it that) was
Oslo – Grünerløkka – 14.07.2024 Vi opplever for øyeblikket utfordringer med flere av våre sentraler i område og du kan derfor ha mistet din forbindelse helt eller delvis. Vi er på saken og forsøker å rette feilen så fort som mulig. Vi beklager ulempene dette måtte medføre og takker deg for din tålmodighet! Referanse: CS5539142 Sist oppdatert: 14.07.2024 20:45 Forventet rettetid: 15.07.2024 17:00
2024-07-15: at 09:19 I got a call from the tech, he'll be here shortly. At 09:50 the tech have figured out that the fault is somewhere outside of the building (several hundred meters away).
2024-07-15: at 07:44 more text messages. GC still needs access to the CPE at our end for fault finding. So I called them. Unfortunately the customer support number they provided don't open until 08:00, so I had to wait until then to call them again. Helpful people at customer support, but they couldn't put me in contact with the tech people directly. Now awaiting a call from tech support.
2024-07-14: incident. at 20:15 I got a text message from GlobalConnect (GC), they had lost connection with the CPE at our end. Later they even called me, unfortunately I wasn't home.
2023-10-31: at 23:55 I got a text message from HomeNet (now GlobalConnect) that they've lost contact with CPE on my / our end. In the firewall logs I see
Oct 31 23:52:46 kg-omni1 kernel: ext0: link state changed to DOWN Oct 31 23:52:51 kg-omni1 kernel: ext0: link state changed to UP Oct 31 23:53:07 kg-omni1 kernel: ext0: link state changed to DOWN Oct 31 23:53:26 kg-omni1 kernel: ext0: link state changed to UP Oct 31 23:53:33 kg-omni1 dhclient: New IP Address (ext0): 81.191.194.240 Oct 31 23:53:33 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Oct 31 23:53:33 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Oct 31 23:53:33 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Oct 31 23:54:27 kg-omni1 dhclient: New IP Address (ext0): 81.191.194.240 Oct 31 23:54:27 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Oct 31 23:54:27 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Oct 31 23:54:27 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
2023-09-15: the internet connection was down dur to electrical work which included the room with the CPE for the ISP. Schedule was 00:05 - 04:30, the logs on my firewall indicate network down from
Sep 15 00:47:45 kg-omni1 ddclient[883]: WARNING: cannot connect to api.ipify.org:80 socket: IO::Socket::INET: Bad ho stname 'api.ipify.org' Sep 15 04:27:47 kg-omni1 ddclient[883]: WARNING: found neither ipv4 nor ipv6 address Sep 15 04:33:33 kg-omni1 dhclient: New IP Address (ext0): 81.191.194.240 Sep 15 04:33:33 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Sep 15 04:33:33 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Sep 15 04:33:33 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
so quite accurate schedule.
2023-09-05: at 11:34 I got a text message from GlobalConnect Privat (the new name for HomeNet) that the case was closed. in the firewall log I can see this
Sep 5 10:43:14 kg-omni1 dhclient: New IP Address (ext0): 81.191.194.240 Sep 5 10:43:14 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Sep 5 10:43:14 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Sep 5 10:43:14 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
2023-09-05: at 08:46 local time, I got 4 (four!) text messages informing me that HomeNet had lost contact with the equipment (CPE) and that they wer working on fixing the problem.
2023-03-23: new CPE - Netel came and replaced the gateway with a Zyxel AM3100-B0 today (had to work from home and wait for them). It took a while to get a connection (lights on the gateway shows power, fiber, WAN and internet) but afterwards my firewall only got a private IP address (192.168.1.x) from it. From the installation guy, I got a suggestion to try LAN port 1 and 2 for public IP address. None of that helped. So I abandoned it and went to the office. After work I contacted customer support (I guess it's GlobalConnect now, not HomeNet) vi their chat. And they suggested LAN port 4 - which immediately worked. All is well that ends well, I guess.
2023-02-01: because of an electrical inspection, power was cut, so all services got restarted.
Feb 1 10:25:29 kg-omni1 kernel: int0: link state changed to DOWN Feb 1 10:25:29 kg-omni1 kernel: ext0: link state changed to UP Feb 1 10:25:29 kg-omni1 kernel: int0: link state changed to UP
that's all.
2022-11-14: a dip on the WAN link today
Nov 14 10:51:25 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:51:27 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:52:05 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:52:08 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:52:18 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:53:15 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:53:15 kg-omni1 dhclient: New IP Address (ext0): 195.139.122.159 Nov 14 10:53:15 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Nov 14 10:53:15 kg-omni1 dhclient: New Broadcast Address (ext0): 195.139.127.255 Nov 14 10:53:15 kg-omni1 dhclient: New Routers (ext0): 195.139.112.1 Nov 14 10:54:16 kg-omni1 dhclient: New IP Address (ext0): 195.139.122.159 Nov 14 10:54:16 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Nov 14 10:54:16 kg-omni1 dhclient: New Broadcast Address (ext0): 195.139.127.255 Nov 14 10:54:16 kg-omni1 dhclient: New Routers (ext0): 195.139.112.1
2021-11-18: WAN link dip registered:
Nov 18 01:42:06 kg-omni1 dhclient: New IP Address (ext0): 193.69.227.5 Nov 18 01:42:06 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.248.0 Nov 18 01:42:06 kg-omni1 dhclient: New Broadcast Address (ext0): 193.69.231.255 Nov 18 01:42:06 kg-omni1 dhclient: New Routers (ext0): 193.69.224.1
2021-11-02: IPv6 - answer from HomeNet: "Per dags dato tilbyr ikke vi IPv6, kun IPv4.". So no IPv6 on my service. Oh well.
2021-10-30: I sent HomeNet a message (via Kontaktskjema) asking if I can get IPv6 on my connection. We shall see what they answer.
2021-08-27: got a text message from HomeNet at 16:34, saying that they had lost contact with the equipment at my end. After verifying that the message was legitimate (and not a phishing attempt), I veified that I couldn't ping the router at home. So probably a local problem. I wasn't home at the time, so I postponed any more checks. When I got home this evening, I found out that two circuit breakers had tripped (4 and 6). After getting them reset, the process of starting all my machines got underway. The temporary firewall didn't power on automatically, it needed a manual press. On the bright side, all services on the firewall came up as configured - nice! Events:
Aug 27 20:00:50 kg-omni1 kernel: int0: link state changed to DOWN Aug 27 20:00:50 kg-omni1 kernel: int0: link state changed to UP Aug 27 20:01:14 kg-omni1 kernel: ext0: link state changed to UP Aug 27 20:01:19 kg-omni1 dhclient: New IP Address (ext0): 193.75.57.141 Aug 27 20:01:19 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Aug 27 20:01:19 kg-omni1 dhclient: New Broadcast Address (ext0): 193.75.63.255 Aug 27 20:01:19 kg-omni1 dhclient: New Routers (ext0): 193.75.48.1
2021-08-08: Late this evening, I finished setting up my new (temporary?) firewall: I used the HP Pavilion 590. My old firewall was using a quite old version of FreeBSD (9.3-stable), and that version didn't support all the network cards in the Pavilion 590. So I had to install a newer version of FreeBSD (11.4-release), install new packages and configure everything. As expected, the thing I spent most time on was bind; the current version in ports / packages was bind916 (bind 9.16), and that needed some subtle configuration changes to my named.conf file before forwarders started working.
2021-08-08: I re-created this page on my self-hosted web server.
2021-08-07: no internet connection this morning; this time it was my firewall. The XH61V had powered off, and refused to power on. Probably the motherboard, the power supply looked to be working. Alas, this means my internet connection will be down until I can find another machine and put into service.
2021-06-25: a dip on the WAN link today:
Jun 25 08:31:42 kg-omni1 kernel: ext0: link state changed to DOWN Jun 25 08:31:45 kg-omni1 kernel: ext0: link state changed to UP Jun 25 08:31:45 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Jun 25 08:31:45 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Jun 25 08:31:45 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Jun 25 08:31:45 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
that is it.
2021-06-06: three flips on the WAN link today:
Jun 6 01:33:54 kg-omni1 kernel: ext0: link state changed to DOWN Jun 6 01:33:57 kg-omni1 kernel: ext0: link state changed to UP Jun 6 01:34:35 kg-omni1 kernel: ext0: link state changed to DOWN Jun 6 01:34:37 kg-omni1 kernel: ext0: link state changed to UP Jun 6 01:34:48 kg-omni1 kernel: ext0: link state changed to DOWN Jun 6 01:35:44 kg-omni1 kernel: ext0: link state changed to UP Jun 6 01:35:44 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Jun 6 01:35:44 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Jun 6 01:35:44 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Jun 6 01:35:44 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Jun 6 01:36:45 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Jun 6 01:36:45 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Jun 6 01:36:45 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Jun 6 01:36:45 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Jun 6 01:36:46 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
that is all.
2020-12-08: at 12:52 (text) message from HomeNet:"Kjære kunde, Vi vil i natt utføre en planlagt oppdatering av din hjemmesentral som kan føre til et kort utfall på din tjeneste i tidsrommet arbeidet vil bli utført. Arbeidet vil starte 09.12.2020 kl 01:00 og blir avsluttet kl 06:00 samme natt. Dersom du har problemer med din tjeneste fra Homenet etter dette, vennligst forsøk en omstart av din hjemmesetral. Har du fortsatt problemer etter dette ber vi deg ta kontakt med vårt kundesenter på telefon 38990100. Mvh Homenet".
2020-11-25: the WAN link flipped down and up a couple of times today:
Nov 25 17:51:25 kg-omni1 kernel: ext0: link state changed to DOWN Nov 25 17:51:28 kg-omni1 kernel: ext0: link state changed to UP Nov 25 17:51:28 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Nov 25 17:51:28 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Nov 25 17:51:28 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Nov 25 17:51:28 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Nov 25 19:47:40 kg-omni1 kernel: ext0: link state changed to DOWN Nov 25 19:47:43 kg-omni1 kernel: ext0: link state changed to UP Nov 25 19:47:43 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Nov 25 19:47:43 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Nov 25 19:47:43 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Nov 25 19:47:43 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
nothing more.
2020-11-14: some fluctuations on the WAN link today:
Nov 14 10:03:08 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:03:10 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:03:49 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:03:51 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:04:01 kg-omni1 kernel: ext0: link state changed to DOWN Nov 14 10:04:57 kg-omni1 kernel: ext0: link state changed to UP Nov 14 10:04:58 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Nov 14 10:04:58 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Nov 14 10:04:58 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Nov 14 10:04:58 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Nov 14 10:05:58 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Nov 14 10:05:58 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Nov 14 10:05:58 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Nov 14 10:05:58 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Nov 14 10:05:59 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
that's all.
2020-11-10: the WAN link was without IP address for about five minutes today. Relevant from /var/log/messages:
Nov 10 15:41:14 kg-omni1 ddclient[946]: WARNING: cannot connect to checkip.dyndns.org:80 socket: IO::Socket::INET: Bad hostname 'checkip.dyndns.org' Nov 10 15:46:15 kg-omni1 ddclient[946]: WARNING: cannot connect to checkip.dyndns.org:80 socket: IO::Socket::INET: Bad hostname 'checkip.dyndns.org' Nov 10 15:47:21 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Nov 10 15:47:21 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Nov 10 15:47:21 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Nov 10 15:47:21 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
ok.
2020-07-23: WAN link - messages today
root@kg-omni1# egrep UP\|DOWN\|dhclient /var/log/messages | grep "Jul 23" Jul 23 18:57:25 kg-omni1 kernel: ext0: link state changed to DOWN Jul 23 18:57:27 kg-omni1 kernel: ext0: link state changed to UP Jul 23 18:58:06 kg-omni1 kernel: ext0: link state changed to DOWN Jul 23 18:58:08 kg-omni1 kernel: ext0: link state changed to UP Jul 23 18:58:18 kg-omni1 kernel: ext0: link state changed to DOWN Jul 23 18:59:15 kg-omni1 kernel: ext0: link state changed to UP Jul 23 18:59:15 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Jul 23 18:59:15 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Jul 23 18:59:15 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Jul 23 18:59:15 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Jul 23 19:00:17 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Jul 23 19:00:17 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Jul 23 19:00:17 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Jul 23 19:00:17 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Jul 23 19:00:18 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
nothing more.
2020-04-05: WAN link - messages today
root@kg-omni1# egrep UP\|DOWN\|dhclient /var/log/messages Apr 5 15:17:29 kg-omni1 kernel: ext0: link state changed to DOWN Apr 5 15:17:31 kg-omni1 kernel: ext0: link state changed to UP Apr 5 15:18:10 kg-omni1 kernel: ext0: link state changed to DOWN Apr 5 15:18:12 kg-omni1 kernel: ext0: link state changed to UP Apr 5 15:18:22 kg-omni1 kernel: ext0: link state changed to DOWN Apr 5 15:19:19 kg-omni1 kernel: ext0: link state changed to UP Apr 5 15:19:19 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Apr 5 15:19:19 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Apr 5 15:19:19 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Apr 5 15:19:19 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Apr 5 15:20:20 kg-omni1 dhclient: New IP Address (ext0): 178.74.2.42 Apr 5 15:20:20 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.255.0 Apr 5 15:20:20 kg-omni1 dhclient: New Broadcast Address (ext0): 178.74.2.255 Apr 5 15:20:20 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1 Apr 5 15:20:21 kg-omni1 dhclient: New Routers (ext0): 178.74.2.1
that's all.
2019-08-21: net was down due to a power outage in my area last night.
Aug 21 07:51:16 kg-omni1 kernel: ext0: link state changed to UP Aug 21 07:51:16 kg-omni1 dhclient: New IP Address (ext0): 81.191.200.192 Aug 21 07:51:16 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Aug 21 07:51:16 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Aug 21 07:51:16 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
that's all.
2019-08-21: at 00:55 local time, email from power provider: "Hafslund Nett har for tiden feil på strømnettet. Utbedring pågår. Vi beklager situasjonen og håper feilen blir kortvarig.". at 2:18 local time, email from power provider: "Feilen på strømnettet er nå rettet. Hafslund Nett beklager ulempen dette har medført." that is all.
2019-06-27: (text) message from HomeNet - today they turn off WiFi on my "hjemmesentral". I'm using my own WiFi equipment, so nothing should be affected.
2019-06-13: (text) message from HomeNet about turning off WiFI on the Platinum 6840 in week 26 (uke 26 - 24 - 30 juni). I will get an exact date later.
2019-06-05: at 08:15 (text) message from HomeNet: "Kjære kunde. Vil vil utføre planlagt arbeid i vårt kjernenett som kan påvirke din internett tjeneste fra HomeNet i tidsrommet arbeidet blir utført. Arbeidet er planlagt å starte 05.06.19 kl 09:00 og bli avsluttet før kl 12:00 samme dag. Dersom du har problemer med din internett tjeneste fra HomeNet etter 05.06.19 kl 12:00, vennligst forsøk å ta en omstart av din hus-sentral og nettverksutstyr etter behov. Kommer du fortsatt ikke på nett tar du bare kontakt med oss på 38990100. Mvh, HomeNet". Late warning, but better than no warning.
2019-05-14: WAN link - messages today
May 14 13:49:31 kg-omni1 kernel: ext0: link state changed to DOWN May 14 13:49:33 kg-omni1 kernel: ext0: link state changed to UP May 14 13:50:10 kg-omni1 kernel: ext0: link state changed to DOWN May 14 13:50:12 kg-omni1 kernel: ext0: link state changed to UP May 14 13:50:22 kg-omni1 kernel: ext0: link state changed to DOWN May 14 13:51:26 kg-omni1 kernel: ext0: link state changed to UP May 14 13:51:26 kg-omni1 dhclient: New IP Address (ext0): 81.191.206.172 May 14 13:51:26 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 May 14 13:51:26 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 May 14 13:51:26 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 May 14 13:52:27 kg-omni1 dhclient: New IP Address (ext0): 81.191.206.172 May 14 13:52:27 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 May 14 13:52:27 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 May 14 13:52:27 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 May 14 13:52:28 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
so it doesn't correspond with the timeslot given in yesterday's message from HomeNet. Oh well.
2019-05-13: at 15:55 (text) message from HomeNet: "Kjære kunde. Vil vil utføre planlagt arbeid i vårt kjernenett som kan påvirke din internett tjeneste fra HomeNet i tidsrommet arbeidet blir utført. Arbeidet er planlagt å starte 14.05.19 kl 05:00 og bli avsluttet før kl. 08:00 samme dag. Dersom du ikke kommer på nett etter 14.05.19 kl 08:00, vennligst forsøk å ta en omstart av din hussentral og nettverksutstyr etter behov. Kommer du fortsatt ikke på nett tar du bare kontakt med oss på 38990100. Mvh Homenet".
2019-03-20: downtime today between 10 - 12 (approximately) due to electrical work in my part of the building. WAN link - messages:
root@kg-omni1# egrep UP\|DOWN\|dhclient /var/log/messages Mar 20 17:10:51 kg-omni1 kernel: ext0: link state changed to UP Mar 20 17:10:55 kg-omni1 dhclient: New IP Address (ext0): 81.191.206.172 Mar 20 17:10:55 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Mar 20 17:10:55 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Mar 20 17:10:55 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
obvoiusly, I couldn't start anything (like the firewall)until I was back home again.
2018-12-19: WAN link - messages today:
root@fw# egrep UP\|DOWN\|dhclient /var/log/messages Dec 19 14:59:08 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 14:59:11 kg-omni1 kernel: ext0: link state changed to UP Dec 19 14:59:47 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 14:59:49 kg-omni1 kernel: ext0: link state changed to UP Dec 19 14:59:59 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 15:01:03 kg-omni1 kernel: ext0: link state changed to UP Dec 19 15:01:03 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Dec 19 15:01:03 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Dec 19 15:01:03 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Dec 19 15:01:03 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Dec 19 15:02:04 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Dec 19 15:02:04 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Dec 19 15:02:04 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Dec 19 15:02:04 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Dec 19 15:02:05 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Dec 19 15:12:32 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 15:12:34 kg-omni1 kernel: ext0: link state changed to UP Dec 19 15:13:11 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 15:13:13 kg-omni1 kernel: ext0: link state changed to UP Dec 19 15:13:23 kg-omni1 kernel: ext0: link state changed to DOWN Dec 19 15:14:27 kg-omni1 kernel: ext0: link state changed to UP Dec 19 15:14:27 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Dec 19 15:14:27 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Dec 19 15:14:27 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Dec 19 15:14:27 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Dec 19 15:15:28 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Dec 19 15:15:28 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Dec 19 15:15:28 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Dec 19 15:15:28 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Dec 19 15:15:29 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
so yeah, they did some work.
2018-12-18: at 14:38, another text message from HomeNet: "Kjære kunde. Vil vil utføre en oppgradering av din hussentral 19.12.19 mellom 09:00 og 15:00. Du kan oppleve brudd i tjenesten i denne perioden. Dersom du har problemer med tjenesten etter endt periode anbefaler vi at du tar en omstart av hussentralen. Skulle du fortsatt ha problemer tar du kontakt med oss på 38 99 01 00, Mvh Homenet". They are not going to be late in warning twice!
2018-12-18: at 13:11, text message from HomeNet: "Varsel om KRITISK FEILRETTINGSARBEID INC00000310727! Kritisk feilrettings arbeid berører deres samband. som en følge av dette vil dere oppleve brudd og forstyrrelser på deres samband i perioden.
Arbeid som skal utføres: Bytting av nettelement Endrings sted: Maridalsvn 233 Arbeidets start: 18.12.2018 12:00:00 Arbeidtest slutt: 18.12.2018 12:30:00"
well, at least they informed their customers.
2018-06-27: WAN - logs on the firewall shows a blip on the interface today:
Jun 27 04:21:27 kg-omni1 kernel: ext0: link state changed to DOWN Jun 27 04:21:29 kg-omni1 kernel: ext0: link state changed to UP Jun 27 04:22:06 kg-omni1 kernel: ext0: link state changed to DOWN Jun 27 04:22:08 kg-omni1 kernel: ext0: link state changed to UP Jun 27 04:22:18 kg-omni1 kernel: ext0: link state changed to DOWN Jun 27 04:23:13 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Jun 27 04:23:13 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Jun 27 04:23:13 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Jun 27 04:23:13 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Jun 27 04:23:14 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1 Jun 27 04:23:22 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Jun 27 04:23:22 kg-omni1 kernel: ext0: link state changed to UP Jun 27 04:23:22 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Jun 27 04:23:22 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255
ok.
2018-06-18: at 15:42 I received a text message from HomeNet: "Kjære kunde. Vi har problemer med sentralen du er tilknyttet. Du kan derfor ha mistet din forbindelse. Vi er på saken og forsøker å få deg på nett så fort som mulig. Hilsen HomeNet". I'm at the office, but a quick check showed that I couldn't ping my home. Got home after 21 (about 21:30). The problem was still present, so I decided to have a look at the switches again. Lamps showed that there wasn't any traffic flowing through the 10G uplink , so I applied the workaround from last time: unplug the uplink fibre connector from the 10G SFP on the topmost switch, wait a minute, plug it back in. Yes, it worked. Service restored at about 21:40.
2018-06-08: speedtest-cli as normal user
tingo@kg-core1$ speedtest-cli --simple Ping: 1.715 ms Download: 867.81 Mbit/s Upload: 585.38 Mbit/s tingo@kg-core1$ speedtest-cli --simple Ping: 1.753 ms Download: 874.80 Mbit/s Upload: 657.75 Mbit/s tingo@kg-core1$ speedtest-cli --simple Ping: 1.796 ms Download: 822.74 Mbit/s Upload: 684.87 Mbit/s
as root
root@kg-core1# speedtest-cli --simple Ping: 2.038 ms Download: 829.33 Mbit/s Upload: 754.04 Mbit/s root@kg-core1# speedtest-cli --simple Ping: 1.785 ms Download: 861.75 Mbit/s Upload: 664.87 Mbit/s root@kg-core1# speedtest-cli --simple Ping: 1.832 ms Download: 811.64 Mbit/s Upload: 658.13 Mbit/s
ok. Test against specified servers 3672) Telenor Norge AS (Oslo, Norway) [4.96 km]
tingo@kg-core1$ speedtest-cli --simple --server 3672 Ping: 9.379 ms Download: 777.80 Mbit/s Upload: 542.11 Mbit/s tingo@kg-core1$ speedtest-cli --simple --server 3672 Ping: 9.495 ms Download: 730.01 Mbit/s Upload: 560.88 Mbit/s tingo@kg-core1$ speedtest-cli --simple --server 3672 Ping: 9.626 ms Download: 766.65 Mbit/s Upload: 585.15 Mbit/s 8018) NextGenTel AS (Oslo, Norway) [4.96 km] tingo@kg-core1$ speedtest-cli --simple --server 8018 Ping: 2.626 ms Download: 828.93 Mbit/s Upload: 737.94 Mbit/s tingo@kg-core1$ speedtest-cli --simple --server 8018 Ping: 2.507 ms Download: 830.53 Mbit/s Upload: 728.26 Mbit/s tingo@kg-core1$ speedtest-cli --simple --server 8018 Ping: 2.748 ms Download: 830.60 Mbit/s Upload: 764.21 Mbit/s
not bad.
2018-06-08: from /var/log/messages:
Jun 8 21:51:13 kg-omni1 dhclient: New IP Address (ext0): 81.191.204.127 Jun 8 21:51:13 kg-omni1 dhclient: New Subnet Mask (ext0): 255.255.240.0 Jun 8 21:51:13 kg-omni1 dhclient: New Broadcast Address (ext0): 81.191.207.255 Jun 8 21:51:13 kg-omni1 dhclient: New Routers (ext0): 81.191.192.1
ok.
2018-06-08: service outage - from logs on my firewall, the outage started about 14:42 and lasted until about 21:51.
2018-06-08: service down - message on HomeNet support web
08.06.2018 15:15 INC000000253747 - 0550 Oslo Kjære kunde. Vi har problemer med sentralen du er tilknyttet. Du kan derfor ha mistet din forbindelse. Vi er på saken og forsøker å få deg på nett så fort som mulig. Vi holder deg oppdatert! Hilsen HomeNet
good to know.
at 15:42 called HomeNet / BroadNet NOC to assist in on-site faultfinding. Did power off / power on on the two switches (Waystream ASR6026) but the link on the fibre to this site is still missing. at 16:08 told NOC about the results. They will send a technician. at 21:15 the technician calls, they're at Ekeberg. at 21:34 two technicians arrive.
After five minutes they have found the problem, and "fixed" it. The problem was that the SFP on the uplink fibre (the one that connects this site with the network) was too hot. simply unplugging the SFP (don't touch the tip of the fibre cable!) and let it cool for a minute or two, then plug it back in. Specifications for the Waystream ASR6026-AC: Uplink: 2 x 10GE (SFP+) ports. Downlink: 24 x 100/1000BaseX (SFP) interfaces and 4 x 10/100/1000BaseTX (RJ-45) combo ports. Side-to-side cooling. All connectors in front. EUR AC power cable supplied.
2018-05-08: Genexis Platinum 6840 - the specs for the Platinum series claim "Line speed (1000 Mbps) routing performace for packets > 256 byte".
Other specs are:
Platinum 6840: uplink: SFP + RJ-45, LAN ports 4 x 1000/100/10 Mbps, VoIP: POTS x 2, WLAN 2x2: 2.4 GHz 11n, 5 GHz 11ac, usb: 1 x port,
2018-04-13: arrived home late, but I still had to try it out, I disconnected my firewall from LAN port1 on the 6840, and connected it to LAN port 3. Hey presto - it works!
root@kg-omni1# ifconfig ext0 ext0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500 options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE> ether 80:ee:73:60:61:0d inet 81.191.204.127 netmask 0xfffff000 broadcast 81.191.207.255 nd6 options=29<PERFORMNUD,IFDISABLED,AUTO_LINKLOCAL> media: Ethernet autoselect (1000baseT <full-duplex,master>) status: active
very nice!
2018-04-12: got an answer from HomeNet support - LAN ports 3 and 4 gives you bridge mode and a public ip address - nice! (I could also put the 6840 into bridge mode by pressing the WPS button for 10 seconds, but this setting would only be valid until next reboot.
2018-04-11: the installation company installed the fiber, and a router (Genexis Platinum 6840). The service works, but I get a 192.168.1.x ip address from the router. I have sent a request to HomeNet asking if it is possible to configure bridge mode for this router.
2018-04-??: Received a (paper) note in my mailbox that physical installation in my apartment will happen on 2018-04-11.
2018-02-16: new info from HomeNet - access fibre installation further delayed - new date is 2018.05.01. Current supplier will supply services until 2018.06.01, we will be compensated.
2018-02-08: info from HomeNet - access fibre delivery is one month delayed (from one of their suppliers), delivery expected 2018.05.01. Our answer: we have a contract, we expect HomeNet to deliver to the date agreed on. How they provide us with service in an interim period while they are getting our new service ready is really their problem.
2018-02-07: feedback from HomeNet - installation plan on (revised) schedule.
2018-01-02: I registered at the web page provided by HomeNet.
2017-12-22: HomeNet informed that the fibre installation will be delayed one month (due to a delay in getting a permit for digging). So fibre from 2018.03.01 instead of 2018.02.01. The service agreement with Get is prolonged one month, so no gaps in service (hopefully).
2017-12-14: I received a letter (on real paper) from HomeNet with information about the new service, and a web page to register.